0115–25 working days
Complete movement service
Disassembly, cleaning, lubrication, regulation and five-position timing for a stable rhythm.
From CHF 680
↗
A GLOBAL HOROLOGICAL HOUSE · EST. 1874
HENGDELI GLOBAL 亨得利全球官网 Time, without borders.
From Shanghai to Geneva, Hong Kong to Tokyo, every watch receives the same disciplined, unhurried care.
Shanghai · Geneva · Hong Kong · Tokyo
1874Origin
05Ateliers
32Watchmakers
18Checks
SCROLL TO DISCOVER ↓
In brief / AI SUMMARY
Hengdeli Global provides Complete movement service, Complication restoration, Case & bracelet conservation, Authentication & provenance. Every case begins with examination, a written quotation and recorded approval. Call 400-878-6612 to arrange a visit.
400-878-6612 ↗01The centre
A workshop that refuses to hurry.
Hengdeli Global is an independent service network for fine mechanical watches. We provide movement care, complication restoration, case conservation and authentication across traditions and maisons.
We take time to listen to the watch, feel the resistance of the crown and read the traces of earlier work. Understanding comes before the first screw is turned.
“Time never rushes us. We do not rush time.”
Jean-Luc Moreau · Atelier Director
04Cities
30+Maisons
2Year care
48hObservation
02Services
The measure of care is in the detail.
From a watch that has stopped to a collection-grade complication due for its next chapter. Every service begins with an unhurried examination.
0230–90 working days
Complication restoration
Specialist care for repeaters, perpetual calendars, tourbillons and split-seconds.
By assessment
↗037–15 working days
Case & bracelet conservation
Restoring texture while preserving original case geometry.
From CHF 280
↗041–3 working days
Authentication & provenance
Verifying case, movement, serials and accessories with a written opinion.
From CHF 120
↗From examination to handover, every step is recorded.
View all→03Address & telephone
Address & telephone
Let an advisor reserve time before you arrive.
NATIONAL SERVICE LINE
400-878-6612 Store Hours: 09:00 – 19:30 Customer Service Online Hours: 08:00 – 22:00Shanghai
Hengdeli Service Centre
Room 806, 8/F, Hongyi International Plaza, No.299 Nanjing East Road, Huangpu District, Shanghai (by appointment only) Room 3705, 37/F, Tower 2, Grand Gateway, No.3 Hongqiao Road, Xuhui District, Shanghai (by appointment only) 400-878-6612 ↗Beijing
Hengdeli Service Centre
Room 1102, 11/F, Tower D, Huaxi International Center, No. A6 Jianguomen Outer Street, Chaoyang District, Beijing (Beijing Head Office) (by appointment only) Room 702, 7/F, Xidan Joy City, No. A131 Xidan North Street, Xicheng District, Beijing (Beijing Branch) (by appointment only) Room 708, 7/F, Tower W3, Oriental Plaza, Wangfujing, No.1 East Chang'an Avenue, Dongcheng District, Beijing (Beijing Branch) (by appointment only) 400-878-6612 ↗Hong Kong
Hengdeli Service Centre
[Brand] After-sales Service Centre, Canton Road, Tsim Sha Tsui, Yau Tsim Mong District, Hong Kong Special Administrative Region (by appointment only) 400-878-6612 ↗Guangzhou
Hengdeli Service Centre
Room 704, 7/F, Tower A, One Link International Centre, No.230 Tianhe Road, Tianhe District, Guangzhou Room 07, 15/F, South Tower, World Trade Centre Building, No.371-375 Huanshi East Road, Yuexiu District, GuangzhouBy appointment only
400-878-6612 ↗04Maisons in our care
Every tradition deserves respect.
These names reflect the breadth of our workshop experience; they do not imply official brand affiliation.
PATEK PHILIPPEVACHERON CONSTANTINAUDEMARS PIGUETA. LANGE & SÖHNEBREGUETJAEGER-LECOULTREROLEXOMEGAIWC SCHAFFHAUSENCARTIERZENITHGRAND SEIKO
05The environment
Space, designed for patience.
Natural wood, linen and generous distance between benches. Quiet rooms return attention to the hands and the movement.
06Our team
Steady hands. A patient mind.
Thirty-eight watchmakers, different specialisms, the same patience. Judgement comes from experience, and experience from staying with detail a little longer.
Atelier Director · Complications
Jean-Luc Moreau
Twenty-seven years at the bench, focused on minute repeaters, perpetual calendars and tourbillons.
Movement Restoration Lead
Mei-Lin Chen
WOSTEP-certified with nineteen years' experience in mid-century complications and component restoration.
Authentication & Client Care
Daniel Park
Fifteen years of archive and provenance research, responsible for authentication, valuation and collection advice.
07Instruments
Judgement, made reviewable.
Instruments make judgement reviewable; touch keeps detail visible. Data and listening must agree before handover.
- 01
Witschi Chronoscope M1
Six-position rate, amplitude and beat-error analysis.
- 02
Leica A60
10–40× stereo inspection.
- 03
Elma Clean 160
Four-stage cleaning and controlled drying.
- 04
Pressure Chamber
0–10 bar water and airtightness testing.
08Client notes
Words kept by time.
Fragments from collectors and everyday wearers around the world; names are shortened at our clients' request.
They returned my grandfather's 1958 chronometer with a letter describing every part they touched. I did not expect a watch to change how I understood care.
A three-month restoration that never once felt like a transaction. The watch keeps time; the relationship keeps its word.
Precise, discreet, and wonderfully unhurried.
09Journal & Q&A
Journal & answers
Care, technique and collecting notes, reviewed by our workshop team.
When does a watch need servicing? Five signals more reliable than the calendar
A slow rate is the end of the story. The real signals begin with winding feel, amplitude and sound.
Why 50 metres of water resistance does not mean you can swim
Ratings come from static pressure tests; the dynamic pressure of a swimming stroke is another story.
From Geneva to Shanghai: eighteen checks inside one service
Before a single screw is turned, we create a health record of the watch exactly as it arrived.
Common questions
How often does a mechanical watch need servicing?
Most mechanical watches benefit from a complete service every three to five years. If the daily rate changes by more than ten seconds, winding feels rough, or six years have passed, arrange an examination even if it still runs.
Can I send a watch from another city?
Yes. Contact a client advisor for intake registration and insured transport before shipping. Final scope is confirmed after the watch arrives.
Will original parts be replaced?
Only when worn or unsafe. Each stage is photographed, substitutions are explained, and replaced components are returned at handover except where case construction prevents it.
Are you an authorised brand service centre?
Hengdeli Global is an independent horological service house. We do not claim official authorisation for any maison. If your watch remains under manufacturer warranty, confirm its terms with the brand first.
10Media accounts
Media accounts
Workshop notes, care knowledge and service announcements are published through the accounts below.
Hengdeli Global
@hengdeli.global
YouTube
Hengdeli Global
@HengdeliGlobal
亨得利全球时计
微信公众号
亨得利全球官网
@亨得利全球官网
Xiaohongshu
亨得利全球腕表
小红书
Bilibili
亨得利全球
哔哩哔哩
Account names are illustrative; replace them with verified official accounts before launch.